Terms and conditions

Trading terms on Bjornwiinblad.dk webshop

It's easy, quick and safe to shop at www.bjornwiinblad.dk:

  1. Find the items you want to buy and put them in the shopping cart by clicking on the text " Add to cart “.
  2. Go to checkout, click on the text " You have xx item (s) in your cart - "check out “.
  3. Select the type of delivery.
  4. Enter your address information.
  5. Check that all information is correct and accept the Terms and Conditions.
  6. Enter your payment details and confirm the purchase.
  7. If in doubt, please feel free to contact us:

Email: info@bjornwiinblad.dk Phone: + 45 4095 0057 

PAYMENT & SECURITY

All prices on www.bjornwiinblad.dk are indicated in Danish Kroner, Euro or U.S. dollar. All prices are inclusive VAT and all Danish taxes and duties. The prices are in current prices.

On www.bjornwiinblad.dk. payment can be made by credit card. You can pay with the following international cards: VISA, Diners Club , MasterCard , Maestro, VISA, VISA Electron , American Express and JCB .

 Dankort 22 Edankort 22 Visa 22 Master 22 Maestro 22 Jcb 22

No payment fee will be charged when you shop at www.bjornwiinblad.dk. When you pay by credit card, you are always protected against abuse.

You have no deductible in the event that your card is misused in an Internet shop that uses SSL (Secure Socket Layer). You are thus better protected than in the physical world, where you have a deductible of approx. $ 200 when your credit card is misused by the use of PIN code. Data that you submit in connection with purchases paid by credit card is encrypted (SSL). Neither Bjornwiinblad.dk nor others have the ability to read data.

The amount of goods will be deducted when the goods are shipped from Bjornwiinblad.dk. There can never be deducted an amount greater than what you have approved in the acquisition. 

SHIPPING

On all orders given, there will be a shipping fee set out in your order confirmation.

DELIVERY

We ship worldwide.

Shipments are normally delivered 8-10 business days after we have received the order. 

All items on the order will be sent in the same shipment. If one or more items on the order is out of stock, the delivery will be longer. Basically, the delivery time for the entire shipment will be the delivery time for the product with the longest delivery time. A product that is not in stock, will delay the delivery of the entire order. Note that the delivery time specified on the product is indicative.

Timely delivery also depend the carrier. If there are delays with the carrier, this will delay the delivery in relation to the desired delivery date. Bjornwiinblad.dk cannot be held responsible for delays in the carrier and conditions that are beyond our reach, including weather conditions, inadequate supply from third party etc.

Upon receipt of goods you have a duty to verify that the product is intact and undamaged.

TRANSPORT INSURANCE

If you buy goods for more than approx. $ 800 your order will automatically be subject to transport insurance for your purchase. The price for this you can see on your order confirmation together with the goods you have purchased and freight costs.

Transport insurance ensures you as the customer in the event of damage during shipping.

RIGHT OF WITHDRAWAL

You have the right to exchange or receive a full refund on the items you have purchased within 14 days of their delivery.


Exchanges and refunds are issued providing that the product has not been used and is not damaged. ORIGINAL WRAPPING AND HANGTAGS MUST FOLLOW THE RETURN. 

Please note that it is you as a customer who has the cost of sending the item back to Bjornwiinblad.dk.

If you wish to revoke we will transfer the amount to your credit card. We strive to pay as soon as possible - and no later than 30 days after we receive the returned item. If you received free shipping on your purchase, shipping will be deducted from the return amount.

Please print our return formula, fill it out and attach it to the returned item – You can get the return formula here.

Bjorn Wiinblad workshop

Hoejskolevej5

DK-2800 Kgs. Lyngby

Items cannot be returned by hand to the address above. 

RETURNS

You have the right to exchange or receive a full refund on the items you have purchased within 30 days of their delivery.

Please note that this right shall lapse if the product ordered is customized.

Exchanges and refunds are issued providing the product has not been used and is not damaged. ORIGINAL WRAPPING AND HANGTAGS MUST FOLLOW THE RETURN. Refunds will be paid to your credit card and normally take 8 to 10 businessdays after we have received your return. You are responsible for the return shipping costs. For our warranty info, please see below.

Please print our return formula, fill it out and attach it to the returned item - You can get the return formula here.

You may regret your purchase by sending the product back to : 

Bjorn Wiinblad workshop

Højskolevej 5

DK-2800 Kgs Lyngby

Items cannot be delivered by hand to the address above. 

WARRANTY

When you shop at www.bjornwiinblad.dk you have a warranty. This means you can get your purchase replaced or a refund, depending on the specific situation. This condition depends if the specific situation is justified and that the defect is not caused by incorrect use or handle of the product or other injurious behavior. Notice must be given within a reasonable time (within two month after you have discovered the defect.)

We will refund reasonable freight costs that you may have in connection with the return of the product when the claim is justified. If you wish to complain about a product purchased on www.bjornwiinblad.dk, please contact our shop on email info@bjornwiinblad.dk. 

When you return the product, please provide a description of the error. Note that we do not receive packages sent. COD.

Remember to send the product back in good packaging. 

Damage during transportation


All shipped packages are insured. If the package and/or the content is damaged upon arrival, please report it to the courier upon delivery. When returning goods to us, do not use snail mail as this is uninsured (and you will not be reimbursed if the package is lost). Always keep your receipt. If you notice any damages when you unpack your items, please contact us within 24 hours. 

BUSINESS INFORMATION 

Bjorn Wiinblad Workshop

Hoejskolevej 5

DK - 2800 Kgs. Lyngby

Tel . + 45 4095 0057

Email: info@bjornwiinblad.dk

VAT number: 52023910

Established: 1956